Effective Date: [27.12.2024]
Tiger Flooring Ltd (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy and Cookie Policy outlines how we collect, use, and protect your information when you visit our website and interact with us.
1. Information We Collect
We collect and process personal data for the purpose of providing you with the best experience on our website and services. This includes:
- Personal Information: Name, email address, phone number, and other information you provide when filling out forms or contacting us.
- Technical Data: IP address, browser type, operating system, and device information.
- Usage Data: Information about how you use our website, including pages visited and time spent on the site.
- Marketing and Tracking Data: Information collected via cookies and similar technologies for analytics, advertising, and personalization purposes.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our products and services.
- To communicate with you, respond to your inquiries, and provide customer support.
- To analyze website traffic and user behavior using tools such as Google Analytics.
- To serve targeted advertisements via platforms such as Google Ads, Meta Ads (Facebook/Instagram), and others.
- To comply with legal obligations and protect against fraudulent activity.
We will never sell your personal data to third parties.
3. Cookie Policy
What Are Cookies?
Cookies are small text files placed on your device when you visit our website. They help us improve your experience by remembering your preferences and providing relevant content and advertising.
Types of Cookies We Use:
- Essential Cookies: Required for the website to function correctly, such as enabling secure login and remembering preferences.
- Analytics Cookies: These help us understand how visitors use our website. For example, we use:
- Google Analytics: Tracks site performance and user behavior, including pages visited, session duration, and referral sources.
- Advertising Cookies: These help deliver relevant ads to you on other websites and platforms. For example:
- Google Ads Cookies: Tracks user interactions with our ads and optimizes ad delivery.
- Meta (Facebook/Instagram) Ads Cookies: Helps us create targeted ad campaigns and measure their performance.
- Google Tag Manager: Manages and deploys marketing tags for better analytics and ad tracking.
- Functionality Cookies: Enhances your browsing experience by remembering your preferences and settings.
4. Managing Cookies
You can manage your cookie preferences in the following ways:
- Browser Settings: Most browsers allow you to block or delete cookies. However, some features of our website may not function properly if cookies are disabled.
- Opt-Out Tools:
5. Sharing Your Information
We may share your information with trusted third-party service providers to support our business operations, such as:
- Analytics providers (e.g., Google Analytics).
- Advertising platforms (e.g., Google, Meta).
- Website hosting and IT service providers.
All data shared with third parties will be handled in compliance with applicable UK and EU data protection laws.
6. Your Rights
As a data subject under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request corrections to inaccurate or incomplete data.
- Erasure: Request the deletion of your data where legally permissible.
- Restriction: Request the restriction of data processing in certain circumstances.
- Objection: Object to the processing of your data for specific purposes, such as direct marketing.
- Data Portability: Request your data in a portable format.
To exercise your rights, please contact us at [Insert Contact Email].
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before sharing your data.
9. Changes to This Policy
We may update this Privacy and Cookie Policy periodically. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy and Cookie Policy, or if you wish to exercise your rights, please contact us:
Tiger Flooring Ltd
info@tigerflooring.co.uk
01438231054